(After one of 6 demos)
We were looking for a long-term partner who would provide a major step up from the existing legacy systems in the marketplace someone who would take us to the next level with current technology and functionality. VBA is definitely 21st Century!

  New Client

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Wow this system is really quite amazing

Holli Titus
Providers Group

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Virtual Benefits Administrator (VBA) has provided The EPIC Life Insurance Company (EPIC) the opportunity to customize a life and disability claim system to meet the needs of the industry. Within our five year relationship, VBA continues to be flexible, devoted and still cost effective for EPIC. Our service to our customers improves as a result of VBA’s staff and technological expertise.

Wendy Hougan
Manager of Operations
EPIC

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After an extensive search for a software system suitable to administer two managed care dental plans we elected to purchase the Visual Claims system through VBA Software.  It was a decision we have never regretted.  We have been live on the system since 2005.  

The reliability of the system, the ability to modify components to meet individual needs and a support staff unequaled in the industry have provided us with virtually seamless operation for over 3 years.  Software developers at VBA are continually researching and improving the existing platform to insure top functionality.  Their unique combination of expertise and incredibly responsive support make VBA a top pick in the claims administration industry.
 
Tammie Smithback
Dental Administrator
American Dental Plan of Wisconsin, Inc.
SVA Healthcare Services, Inc.

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We value the relationship we’ve built with VBA over the past three years.  The technical team has been very responsive to any inquiries or assistance we’ve needed.  The system upgrades reflect the fact that they want to continuously improve the customer’s experience and Tom Witter is always looking for ways to do so.  The VBA system has improved our efficiency and capabilities.   

Terri M. Lawler
President
American Dental Professional Services