Virtual Benefits Administrator is a comprehensive benefit administration system and claims processing software solution designed for the adjudication of short-term disability (STD) and long-term disability (LTD) claims as well as life claims. Virtual Benefits Administrator, a rules-based software solution is designed for complex benefits offering unparalleled functionality and scalability with seamless, real-time integration with all system components.
Employing Virtual Benefits Administrator automated claims processing system can help reduce operating expenses and bolster customer satisfaction. It is a full featured administration system that will expedite your claims processing, minimizes adjudication cost and enhances overall customer satisfaction. Included in the software functionality:
- Multiple Beneficiaries per Subscriber/Member
- Buy-up options
- Wizard for Disability claim entry: Type of disability (injury or illness), Payment intervals, Payment offsets, and Automated set-up of repetitive payments
- Wizard for Life claim entry: Beneficiary(s)
- Payment deduction offsets (pre-tax or post-tax) can include Child Support, Garnishments, Alimony, Federal/State/Social Security taxes
- Optional interface with third party tax software to calculate state, federal and FICA taxes
- Premium Waiver
- Benefit plans definable with waiting periods with explanation codes, salary based or flat dollar compensation, employee contribution, minimum and maximum dollar benefits. Life and Disability options: 24 hour coverage, maternity, 1st day hospital, occupational
- Claim information for attended and disabled date by physician, job classification, last day worked
- Provides staff with security based, real-time access to claim information.
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